Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Henry Zayas (HZGaming4U)

Henry Zayas (HZGaming4U)

October 18, 2023

1  out of  5 rating by Henry Zayas (HZGaming4U)
"I am Updating my Review from 5 Stars to 1 Star. I had an issue with an agent here due to her always providing me with Inaccurate information. I Moved to Princeton, IL and attempted to switch to State farm in Princeton. I called State Farm there to make the switch. They did all the paper work and told me they would call Spring Valley for me to switch me. Princeton State Farm never called me back. Ya know why? Because the Agents are friebnds and she told my new Agent to Ignore me. So the Agent in Princeton did just that. He Closed my Case, Never called me bck and I was left 2 day with no car Insurance. I was just waiting for his call back for 2 days! I just found out by someone I know in Spring Valley that my New agent was told NOT to Assist me in Princeton, IL. So they acting like Kids and took a CORP Decision. I wonder what would happen when I call CORPORATE and ask them to Read and Investigate this Review. I am with ALL-STATE now. I need answers why was I Ignored and left with No Insurance. I will continue to Stock you until I get my answer. I would never Ignore my Customers like this vbecause I am OWNER. but you are NOT Owners of State Farm and that is why you did it. Learn to keep your Emotions at Home... Thank you"
Profile photo of Ashley Gatza

Ashley Gatza

January 13, 2023

5  out of  5 rating by Ashley Gatza
"Cody and his office are amazing to work with! They are all so knowledgeable and so personable, we are so happy we made the switch to Cody and his team!"
Profile photo of Alan Eschenbaum

Alan Eschenbaum

December 12, 2022

5  out of  5 rating by Alan Eschenbaum
"Had the best experience with an employee here named Ian Trevier. I walked into his office some water and coffee were ready just the way I like it for our meeting. We then proceeded to what was the easiest insurance set up I’ve ever been through. Truly the best insurance place in the area. He even helped me save money and become a safer driver. 10/10 would insure again."
Profile photo of sabrina marie

sabrina marie

July 15, 2022

5  out of  5 rating by sabrina marie
"Ask for Ian!! He was able to save me money by bundling and offer suggestions on products. 10 min or less, quick and easy service. Thank you Ian!"
Profile photo of Tracy Cooper,Sr

Tracy Cooper,Sr

January 14, 2022

5  out of  5 rating by Tracy Cooper,Sr
"Got a great rate great service even met a new little puppy friend Lucy .very nice friendly ppl"
Profile photo of Cassie Radtke

Cassie Radtke

June 29, 2021

5  out of  5 rating by Cassie Radtke
"5 stars and more! Great customer service, professionalism and truly caring for all your needs. Matt Staab has been exceptional to work with. Easy and fast transition from another State Farm agent, he did all the work for us, and everything remained the same throughout the process. Highly recommend letting Matt Staab take care of all your State Farm needs. Cody Burroughs and Matt Staab for the win!"
Profile photo of Marla Rodriguez

Marla Rodriguez

June 28, 2021

5  out of  5 rating by Marla Rodriguez
"Matt Staab did an amazing job. I had a great experience and added a life insurance policy to my original policies. Very informative. Customer for life."
Profile photo of Mark Williams

Mark Williams

June 28, 2021

5  out of  5 rating by Mark Williams
"Matt Staab and Cody Burroughs contact me every time my tiles lose connection to insure that I continue to receive my savings! Above and beyond customer service!"
Profile photo of Taylor Schott

Taylor Schott

February 27, 2021

5  out of  5 rating by Taylor Schott
"Nice and helpful staff."
Profile photo of Richard Huettemann

Richard Huettemann

December 21, 2020

5  out of  5 rating by Richard Huettemann
"I've dealt with many insurance agents both for myself and during my own career in insurance. I can attest unequivocally that Cody Burroughs is the finest agent I have ever encountered. He and his team are professional, responsive, and personable. My fiance and I have both gone to Cody with questions regarding coverage and claims. We have been taken care of thoroughly and promptly 100% of the time. Cody is outstanding as an agent and is also a fine human being."
Profile photo of Ann Stewart

Ann Stewart

October 18, 2020

5  out of  5 rating by Ann Stewart
"Good people to work with. I have been a client for six years and am extremely satisfied with the service !!!"
Profile photo of Aaron K

Aaron K

September 23, 2020

5  out of  5 rating by Aaron K
"Exceptional service and professionalism. Cody and the staff are always there when you need them to answer questions and explain anything you need. Highly recommended."
Profile photo of Randy Borio

Randy Borio

September 1, 2020

5  out of  5 rating by Randy Borio
"Great people and great service. Always ready to help when I have a question about anything."
Profile photo of Grant Scofield

Grant Scofield

August 21, 2020

5  out of  5 rating by Grant Scofield
"Fantastic Agent and staff!!"
Profile photo of H Laxner

H Laxner

August 21, 2020

5  out of  5 rating by H Laxner
"I shopped around and found that their prices for the insurance coverage I took was better than anyone else I tried. The people in the office are always nice and attentive and knowledgeable at explaining their products."
Profile photo of Antonio Cruz

Antonio Cruz

June 25, 2020

5  out of  5 rating by Antonio Cruz
"Great insurance at fair price"
Profile photo of Kenneth Sharp

Kenneth Sharp

May 13, 2020

5  out of  5 rating by Kenneth Sharp
"Awesome agency! Great and helpful team, very knowledgeable of State Farm products, and unmatched customer service."
Profile photo of YourLocalNimrod


October 17, 2019

5  out of  5 rating by YourLocalNimrod
"10/10 strongly recommend"
Profile photo of Justene Jennings

Justene Jennings

October 3, 2019

5  out of  5 rating by Justene Jennings
"Super helpful and polite!"
Profile photo of Marycarmen Juarez

Marycarmen Juarez

October 3, 2019

5  out of  5 rating by Marycarmen Juarez
"Super friendly and helpful!"
Profile photo of madison vacca

madison vacca

October 3, 2019

5  out of  5 rating by madison vacca
"Cody is awesome!! definitely recommend"
Profile photo of Angela Bernardoni

Angela Bernardoni

October 3, 2019

5  out of  5 rating by Angela Bernardoni
"Best insurance in the Illinois Valley! Cody Burroughs is excellent!"
Profile photo of Megan Thompson

Megan Thompson

September 30, 2019

5  out of  5 rating by Megan Thompson
"Highly recommend!!!"
Profile photo of Kelsey Vogel

Kelsey Vogel

September 30, 2019

5  out of  5 rating by Kelsey Vogel
"Highly recommend! Check out Cody and his staff you won’t regret it. Great service!"
Profile photo of Victoria Smoode

Victoria Smoode

September 29, 2019

5  out of  5 rating by Victoria Smoode
"great service!"